SmartRewards sends a store voucher, airtime, data or a physical prize. The customer gets a message by SMS, WhatsApp or email, and your team can see what was sent and what is still to claim.
You choose the rewards for the campaign. A digital reward goes to the customer’s phone. A physical prize is tracked until it is marked delivered.
A digital voucher the customer can use at a store. You set the value and when it expires.
Example: a grocery voucher after an instant win.
A top-up sent to the mobile number on the entry.
Example: airtime or a data bundle after the till slip is accepted.
A product or gift that is packed and sent. Your team tracks it until it is marked delivered.
Example: a branded hamper for a draw winner.
The message says what they won and what to do next, on SMS, WhatsApp or email.
Example: a WhatsApp message with the voucher or the collection details.
The result comes first. Then the prize is chosen, sent, and saved on the campaign record.
A draw or an instant win has a winner, or a loyalty balance is ready to redeem.
You set the reward, or the customer picks from the options you offered.
A digital reward goes out by SMS, WhatsApp or email. A physical prize is queued for delivery.
What was sent, what was claimed and what is still to send stay on the campaign record.
The same send-and-record step works for an instant win, a draw, a loyalty redemption or a partner payout.
The prize goes out after the till slip is accepted and the instant-win result is confirmed.
Example: airtime or a voucher for a winning slip.
The winner is checked, then the prize is sent and saved on the campaign record.
Example: a hamper for the person drawn at the end of the promotion.
Points or stamps can be redeemed for a reward you have set.
Example: ten stamps become a store voucher.
A trade or partner result can trigger a reward you agreed for that programme.
Example: a voucher after a partner hits the target.
SmartRewards sends the prize after a result is confirmed. The prize can be a store voucher, airtime, data or a physical prize. The customer gets a message by SMS, WhatsApp or email.
Store vouchers, airtime, data and physical prizes. You set the value, the expiry and how many are available. A digital reward goes to the phone number on the entry. A physical prize is tracked until it is marked delivered.
A voucher, airtime or data reward is sent by SMS, WhatsApp or email once the result is confirmed. The message says what they won and what to do next. A physical prize is queued for delivery and stays on the campaign record until it is marked sent.
Yes, if you offer a choice. You can also send one set reward, such as the same voucher for every instant win.
The prize list shows what was allocated, what was claimed and what is still available. Your team can follow up if a message does not go through or a prize is not claimed.
A SmartPromo instant win or draw, a SmartLoyalty redemption, or a partner result you have set up. SmartCheck can confirm the till slip before that result is treated as ready.
SmartRewards sends the prize. The other products set the promotion, read the till slip, or keep a repeat-purchase record.
Share the rewards and how the customer should receive them. We will help you set the prize list and the record your team keeps.
See winner management
