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Clicks Group ยท Retail & Pharmacy

Clicks Vouchers

SMS discount campaign achieving 28% redemption rate

12,000
Messages Sent
personalized SMS coupons
28%
Redemption Rate
of recipients redeemed in-store
R342
Average Spend
per coupon redemption
19%
New Customer Conversion
of redeemers made second purchase
THE CHALLENGE

Business Context

Clicks wanted to re-engage lapsed customers and drive foot traffic to stores. Email campaigns had low open rates, and they needed a more immediate, mobile-first channel.

THE SOLUTION

How Smartslip.ai Helped

Smartslip.ai powered a targeted SMS campaign delivering personalized discount coupons to segmented customer lists. Coupons included unique codes and QR barcodes for in-store scanning.

PRODUCTS USED

Platform Capabilities

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SmartCoupons

Send a code the customer can use on a later purchase.

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SmartInsights

See what the accepted till slips contained.

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